System slow down

Incident Report for White Cup

Resolved

This incident has been resolved.

Posted Apr 08, 2019 - 21:59 EDT

Update

Desktop and BI connections have been restored. We will continue to monitor.

Posted Apr 08, 2019 - 17:13 EDT

Update

We are continuing to monitor for any further issues.

Posted Apr 08, 2019 - 16:11 EDT

Monitoring

The issue has been identified and resolved. We currently monitoring.

Posted Apr 08, 2019 - 15:43 EDT

Investigating

We are currently investigating reports of system slowdown.

Posted Apr 08, 2019 - 15:11 EDT

This incident affected: Sherpa CRM, White Cup CRM (AWS), and White Cup BI / MITS Cloud (AWS).